Privacy Policy

1. Introduction

At The Screen Depot, Inc ("we," "us," or "our"), we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard information obtained through our website, phone consultations, customer service interactions, and text messaging (SMS) communications.

3. Information We Collect

We collect information that you directly provide to us when contacting us for estimates, scheduling project work, or communicating regarding aluminum specialty contractor services in Palm Beach County. This may include:

• Full Name and Contact Details (phone number, address)
• Project details regarding screen enclosures, impact windows, sunrooms, or shutters
• SMS opt-in consent and text messaging communication history for support or scheduling

4. How We Use Your Information

The information we collect is used strictly to provide, maintain, and improve our services to you:

• To schedule estimates, site visits, and product installations
• To communicate project status, invoices, and customer service updates
• To send SMS notifications regarding appointment reminders when opted in

5. SMS Opt-In & Communications

By providing your phone number and opting in to SMS communications with The Screen Depot, Inc, you agree to receive text messages related to your estimate, order status, and customer service updates. Message and data rates may apply. You can reply STOP to any text message at any time to unsubscribe, or reply HELP for assistance.

6. Data Security & Storage

We employ standard technical and organizational security measures to prevent unauthorized access, disclosure, or alteration of your personal data. Access to customer data is limited strictly to authorized personnel and essential support subcontractors.